Frequent Asked Question

Optivide is a gamified mobile app that use AI and blockchain to plan finance while taking climate action.

The service is currently available for people in the USA and will be launched in more geographic areas for everyone to use. If you are not based in the USA, we still encourage you to register your interests; we will contact you once the service is available.

Individual Climate Action and Individual Financial Planning are the primary functions.

English is the main language.

Collective Climate Action is a movement that engages with different stakeholders(such as regulators, investors, consumers, and marketers) to mitigate and adapt to negative climate impacts in our world.

A social enterprise is a business that contributes positive impacts on our society while pursuing revenue growth.

A fundamental change that will solve the dynamically complex problem within the system. It often requires stakeholder engagement with the change of structure, process, and behaviors.

For more information, please visit: https://ghgprotocol.org/

With the user’s consent, we collect the bank transaction information from users and leverage the greenhouse gas emission database from our business partner to calculate the results.

Unlike the general advice from other service providers, we recommend personalized climate actions tailored to the user’s needs with our AI advisor.

We provide limited tokens(50K tokens) for each user. Advanced users, please contact us at service@optivide.com.

The AI model will learn from the user’s information to provide the best potential solutions in climate action and financial planning services.

The blockchain will be used for positive impact records for personal branding with 100% ownership.

A robo-advisor is an advisor based on the algorithm model that learns from the user’s information with the model trained to provide suitable suggestions to users.

At Optivide, we provide different services to users. For free users, we advise on savings, insurance, and debt. Pro users would access the full financial planning service from users.

It is common to have worries when first learning the work that Optivide does, where we believe that the most effective way to build up trust is by directly inviting you to download and play with our service. Apart from the direct user experience, here are several safeguards that we use to build up trust:

#1 SEC legal compliance with global security practice: We comply with the SEC legal requirements and the current best global security practice to offer our solution to customers with fiduciary duties.

#2 Service Design and Quality: Instead of 1 foundational AI model. Our service uses Natural Language Understanding(NLU) with a mix of meta process flows with hundreds of thousands of mini RAG agents, where each RAG agents only focus on 1 specific tiny task with the best performance and affordable cost. If the hallucination happens, it will not negatively affect the whole service, but rather the specific, tiny task will be identified and removed before moving to the next step. Apart from that, to support users in achieving their goals, we need the best knowledge, process, and tools that we are able to access. By transferring the undocumented knowledge inside the human advisors, we are able to constantly improve our service quality.

#3 Global Climate Community: If you are not convinced, despite our hard work, for any reason, you are still welcome to download our app and join our global climate community to explore the topics people are talking about and working to solve. It is free of charge for you to stay connected with climate stakeholders to make positive changes.

Plaid is a third-party service that helps users share financial information safely. The service is certified in 1S)27001, IS27701, SSAE18 SOC2 compliant. For more information, please visit: https://plaid.com/safety/

No. At Optivide, we only provide financial planning suggestions. For the execution, users need to execute themselves.

All carbon credit projects reduce the greenhouse gas emissions from the atmosphere. For some projects, they provide external benefits such as women empowerment, biodiversity, and community engagement benefits.

It is a project that follows the global carbon credit methodologies(ex: Verra, Gold Standard, Puro) to execute the GHG emission reduction or removal plan.

For mandated carbon credit market(cap-and-trade system), it is designed for highly polluted companies operating within specific legislation that need to purchase their emission allowance for their businesses. As for the voluntary carbon credit market, it is a global market system in which any stakeholder can purchase, trade, and offset their residual greenhouse gas emissions on their voluntary will.

Yes. Our users could support the project around the world.